Success Stories

Unified RGM, sales, commercial

Discover how a top global CPG brand achieved $75M growth, 30% efficiency gains, and unmatched market agility using Insite AI's pre-built, scalable analytics solutions in just 12 months.
  • AI-driven Growth
  • CPG Analytics
  • Revenue Optimization

Table of contents

A leading global CPG company, recognized as one of the top 10 brands in the industry, faced the complex challenge of scaling their Category Management, Revenue Growth Management (RGM), and Sales Account operations across multiple markets. They needed an advanced solution that could deliver granular insights, automate decision-making, and adapt to nuanced customer behaviors while maintaining flexibility and speed.

The company adopted our pre-built, out-of-the-box AI solutions for Assortment & Space Optimization, Price Optimization, Trade Promotion Optimization, and Strategic Planning Through Forecasting. Within 12 months of implementation, the company achieved breakthrough results across key business metrics, gained unprecedented insights, and unlocked new market opportunities that were previously unattainable.

Solution implementation: Unpacking the game-changing features

Assortment & space optimization

  • Granular localization: Tailored assortment plans for individual store clusters.
  • Dynamic shelf space allocation: Real-time recommendations for shelf layouts based on performance and shopper data.
  • Scenario planning: Instant analysis of what-if scenarios for SKU additions, deletions, or substitutions.
  • Explainable AI: Transparent rationale behind assortment decisions, making it easier for teams to gain buy-in.

Impact

+8% sales uplift

In key categories due to optimized assortments at the store level.

15% reduction

in out-of-stock incidents, leading to a better customer experience.

Increased ROI

from better alignment of shelf space with shopper demand.

Price optimization

  • Elasticity models: Hyper-granular pricing strategies based on market conditions and competitive benchmarks.
  • AI-Driven recommendations: Tailored price points that maximize revenue without compromising volume.
  • Real-time adjustments: Ability to react instantly to competitor price changes or promotions.

Impact

+6% improvement

in gross margin due to optimized price points across key products.

Faster decision-making

cutting pricing analysis time by 40%.

Enhanced competitiveness

in highly price-sensitive markets.

Trade promotion optimization

  • Elasticity models: Hyper-granular pricing strategies based on market conditions and competitive benchmarks.
  • AI-driven recommendations: Tailored price points that maximize revenue without compromising volume.
  • Real-time adjustments: Ability to react instantly to competitor price changes or promotions.

Impact

$25M saved annually

by eliminating underperforming promotions.

20% increase in ROI on promotional spend

 through better targeting.

Faster identification

of ineffective promotions, allowing mid-campaign pivots.

Strategic planning through forecasting

  • AI forecasting models: Predictive models with near-perfect accuracy rates.
  • Multi-scenario analysis: Planning for best-case, base-case, and worst-case outcomes simultaneously.
  • Cross-functional alignment: Insights that harmonized goals across category management, RGM, and sales.

Impact

+10% accuracy in demand forecasts

reducing overstock and inventory waste.

Enhanced strategic agility

 allowing the company to capitalize on market shifts faster than competitors.

Improved collaboration

between sales and category management teams with shared, actionable insights.

Why other solutions couldn’t deliver?

Inferior adaptability and explainability
While competitors offer general-purpose solutions, our AI provides granular, explainable recommendations that drive trust and adoption within teams. Alternative solutions lacked transparency, making it difficult for internal stakeholders to understand and act on recommendations confidently.
Lack of true customization
Other solutions claimed flexibility but required extensive manual configuration to adapt to nuances in product categories and regional shopper behavior. In contrast, our software's out-of-the-box capabilities handled these complexities seamlessly.
Scalability challenges
Competitor solutions struggled to scale across the brand’s 30+ markets , particularly in managing localized pricing strategies and assortment planning for diverse shopper profiles. Our solution’s scalability ensured rapid deployment without sacrificing performance.

Unique nuances: How we delivered for this customer

Complex portfolio management
The brand managed over 2,000 SKUs across 30 markets, with significant overlap in product categories. Our AI handled this complexity by identifying profitable overlaps and optimizing SKU rationalization strategies for each region.
Regional shopper behavior
Shopper preferences varied drastically between urban and rural areas. Our AI provided insights at a micro-segment level, enabling the brand to fine-tune assortment and pricing strategies for each unique demographic.
Seasonal volatility
The company’s revenue was highly seasonal, with major spikes during holidays. Our forecasting models accounted for seasonal trends, enabling precise inventory planning and promotional alignment.
Cross-functional collaboration
Aligning sales, RGM, and category management teams had been a historical challenge. Our solution provided a centralized platform where all functions could access real-time, consistent data, breaking down silos and fostering collaboration.

Conclusion: Driving unprecedented value

By leveraging our pre-built, out-of-the-box AI solutions, the company achieved:

  • $75M in incremental revenue growth within 12 months.
  • 30% improvement in operational efficiency, saving thousands of hours in manual analysis.
  • Stronger market position, with increased retailer collaboration and shopper satisfaction.

These results cemented their status as a leader in the CPG industry, proving that our solutions are not just tools but critical drivers of business transformation.

Testimonials

"After an exhaustive review of every solution in the market, it was clear that Insite AI's technology is in a league of its own. Their platform is not only real and demonstrable but also unmatched in its precision, transparency, and ability to deliver tangible results. Insite AI isn't just the best option—it’s the only one worth considering."
VP of Revenue Growth Management
Global CPG Brand
"What set Insite AI apart was their deep expertise and proven track record in initiatives like ours. They’ve done this many times over, and it showed in their readiness, execution, and the speed at which we saw results. No other partner came close to demonstrating this level of industry-specific success."
SVP of Commercial Planning
Top 10 CPG Brand
"I’ve always believed our business was uniquely complex, with needs that no standard solution could meet. What surprised me most was how Insite AI’s capabilities were both pre-built and extremely configurable, allowing them to adapt seamlessly to our unique way of working. They didn’t just meet our needs—they redefined what we thought was possible."
VP of Category Management
Leading Consumer Brand
"Many vendors promise flexibility, but Insite AI delivers it. Their ability to balance pre-built efficiency with customization is unparalleled. For a business as nuanced as ours, their platform was the only one that could truly handle the complexity without requiring endless manual adjustments."
SVP of Sales and Operations
Global FMCG Leader
"Working with Insite AI wasn’t just a technology decision; it was a strategic one. Their platform and expertise go beyond tools—they’re partners who understand the industry better than anyone else and deliver measurable results every time. If you’re still considering other vendors, you’re wasting valuable time."
VP of Strategic Initiatives
Multinational CPG Company

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